Apple
9 Common iPhone 6 Plus Problems & How to Fix Them
The iPhone 6 Plus is a great iPhone, but a number of common iPhone 6 Plus problems continue to frustrate users.
Over the last year iOS 8 updates, iOS 9 and recently iOS 9.3 have fixed many issues, but there are still bugs that users will sometimes run into.
Here, we take a look at the most common iPhone 6 Plus problems and how to fix them on your iPhone 6 Plus without a trip to the Apple Store.
Some of these issues are lingering iOS 9 problems that Apple will need to continue to work on, while others are easy to fix by installing the free iOS 9.3.3 update. Others are strictly iPhone 6 Plus problems that are not a problem on older devices. Apple is finally delivering real fixes to these common iPhone 6 Plus problems.
Learn how to fix common iPhone 6 Plus problems.
iPhone 6 Plus Battery Life
Overall iPhone 6 Plus battery life is good, but some users experience bad iPhone 6 Plus battery life after the latest update to iOS 9.3.2.
If the iPhone 6 Plus battery doesn’t last all day under average use you should go to Settings -> General -> Usage -> Battery Usage.
Here you can see if Usage and Standby are the same. If that is the case there is something wrong with your iPhone and iOS 9.3. You can try resetting settings and deleting recently installed apps as well as other iPhone 6 Plus battery fixes. To reset iPhone 6 Plus settings without deleting your files go to Settings -> General -> Reset -> Reset All Settings.
Check your use to find the reason for bad iPhone 6 Plus battery life.
If they are closer to what you see in the image above an app may be the problem. If the iPhone 6 Plus is warm and slow, you can hold the home and power button to reboot the phone.
You can see what apps use the most battery life on your iPhone 6 Plus and, if need be, delete the app. Facebook is a major battery drain for many users. Google Hangouts and other apps with background activity can cause bad iPhone 6 Plus battery life.
How to Fix iPhone 6 Plus WiFi Problems
iPhone 6 Plus WiFi problems include poor speeds, random disconnections and the inability to connect to certain routers. This is not unique to the iPhone 6 Plus, as small updates and iPhone releases deliver WiFi problems to the iPhone. A common problem we ran into is the inability to print to a Wireless printer. Rebooting the iPhone, router and printer fixed this for a while.
WiFi problems are tougher to fix due to the variety of factors causing connectivity issues. Here are several steps you can try on your iPhone and at your home network to fix iPhone 6 Plus WiFi problems. Hopefully this will prevent the need to buy a new router.
Before you try any of these make sure you install the iOS 9.3.2 update. Go to Settings -> General -> Software Update -> Download & Install. If you are already on iOS 9.3.2 you can see it listed here. This update doesn’t specifically fix WiFi issues, but it is important
Reset your router. Go to your router, unplug it and count to 45 then plug it back in. This can fix some problems easily. You can also try restarting the iPhone 6 Plus. If it only happens in specific areas of your house or office you may need to move the router.
Updates can fix some iPhone 6 Plus WiFI problems.
The next step is to reset network settings. This easy step does not wipe any data from your iPhone, but it will restore the networking to factory defaults. Go to Settings > General > Reset > Reset Network Settings.
You’ll enter your passcode and wait for the iPhone to reboot. When it does, enter your router password again and see if you can connect.
If that fails the next step is to toggle WiFi Network location services off. For some reason this fixes some random iPhone WiFi problems. Go to Settings > Privacy > Location Services > System Services. When you toggle WiFi off restart the iPhone and then see if it works. If it works you can try turning this back on and see if it still works.
How to Fix iPhone 6 Plus Bluetooth Issues
The iPhone 6 Plus does not connect to in-car entertainment and hands free systems well on older versions of iOS. If you experience these problems the first step is to update to the latest version of iOS 9, which can fix many iPhone 6 Plus Bluetooth problems.
If you still can’t connect to specific Bluetooth devices or accessories you may need to reset all settings. You will need to re-setup your settings, but you don’t lose data or apps. Go to Settings > General > Reset > Reset All Settings.
You can also install updates on your car software. Check with the manufacturer of your car. Most likely you will need to download an update and then plug a USB drive into your car.
How to Fix iPhone 6 Plus App Problems
Install the latest update to get started on fixing app crashes. Running on the latest software and the latest versions of the app can help you avoid crashes.
Update your apps to fix iPhone 6 Plus app crashes.
If you don’t have automatic app updates turned on you should open the App Store and update your apps. Developers routinely deliver bug fixes and new features that solve many issues.
Tap on the App Store app -> Updates -> Update All to make sure your apps are up to date.
Fix iPhone 6 Plus Landscape Problems
If your iPhone 6 plus is stuck in landscape mode all the time you need to install iOS 9 or higher. Over the last year multiple updates arrived to remove most landscape issues.
Apple fixed most landscape problems, but there are still occasional issues.
When the iPhone 6 Plus is stuck in landscape you can fix it by double tapping the home button to open multitasking, tapping on another app and then switching back. Most of the time this will solve the problem.
You can also open Control Center and tap on the lock icon to stick in portrait mode all the time.
iPhone 6 Plus iMessage Problems
iPhone 6 Plus iMessage problems include messages not staying marked as read and no option to leave a group iMessage.
The first thing to do is try restarting the iPhone and other devices with iMessage.
If you cannot leave a group iMessage on the iPhone 6 Plus it is because there has been a text message in that group at some point. Apple won’t break text messaging, so you are stuck in the group.
This may also happen if one of your iPads or Macs is on an older version of iOS or OS X.
iPhone 6 Plus Cellular Problems
Sometimes the iPhone 6 Plus cellular connection slows to a crawl or is stuck on 3G or Edge, making it essentially useless.
The quickest fix is to toggle Airplane mode on, wait a minute and turn it back off. This normally forces the iPhone to grab a better connection to a tower. Open Control Center and tap on the airplane, wait a little bit and tap it again.
Turning Cellular Data off and back on may also fix it. Go to Cellular > Cellular Data > Toggle Off.
Fixes for iPhone 6 Plus problems with LTE.
Another option is to remove the SIM card and restart the phone. Then place the SIM card back in. This is something Verizon recommended to fix connectivity problems on our iPhone before. Results may vary.
You can also check for new carrier settings. Go to Settings -> General -> About, and if there is an update a pop up will appear in a few seconds.
If all else fails, there may be a hardware problem with your iPhone 6 Plus. Check with your carrier or Apple.
iPhone 6 Plus Bending Problems
There have been a lot of scares about iPhone 6 Plus bending problems, and it is a real issue for some users. To prevent bending you can use a case and avoid keeping the iPhone 6 Plus in a tight pocket or a back pocket.
If your iPhone 6 Plus bends, you can talk to Apple about a replacement, but be aware that they don’t just replace any bent iPhone 6 Plus for free.
General Fix for iPhone 6 Plus Problems
If nothing else works and the iPhone 6 Plus is slow or doesn’t work right you can try this last ditch effort to fix common general iPhone 6 Plus problems.
If all else fails you need to try a factory reset or visit an Apple Store.
You can try this before you go to a Genius Bar to save the time and a trip, but if you don’t want to set your iPhone 6 plus up from scratch you can just skip this and book an appointment.
A factory reset can solve many iPhone 6 plus problems, but you need to wipe all of your data and photos off the iPhone. To do this, backup your files, photos and data and go to Settings > General > Reset > Erase All Content and Settings.
This is a pain and it takes some time, but resetting the iPhone can fix many random iPhone 6 Plus problems.
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IOU812
10/22/2014 at 1:10 pm
Heck just don’t buy a iPhone!!!! Problem solved!! Nuff said!!
rash
10/03/2015 at 4:50 am
I wish I had never purchased apple, I think consumers should start suing them, since spending £800 on iphone 6 Plus, having problems of every kind, problems down loading emails from server, apps don’t open. they are making too much money and getting carried away with launching new phones when they can not sort their house in order.
scott
10/22/2014 at 6:18 pm
i bought an iPhone 6 then returned it for the iPhone 6 plus and I have no regrets. also all those fixes on this website I do not have one problem that needs to be fixed. The phone works great. looking back at my 5s that seems like a kids phone.
Hexagonal IT Solutions
10/23/2014 at 4:32 am
I am getting the same problem :/
Jcpenny
10/23/2014 at 9:04 am
For me the only reason one should not get an iPhone 6 or 6plus is if they can’t afford it. I’m a mobile app developer and I have s3, s4, s5, moto x, nexus5, note 3, z2, G3, 4s, 5s, 6, 6plus for development purposes. If someone tells you not to get an iPhone 6 or plus, they probably never owned one or can’t afford it. I also prefer developing iOS apps as more iOS users end up purchasing our products compared with the android version of the same app.
Jason griffith
07/07/2015 at 12:50 pm
opposite for me i get more sales on Android mostly from the Samsung App Store versus iOS.
Robert
12/15/2015 at 7:45 am
I currently use an iPhone 6 Plus. I can afford 3 or 4 of them if I wanted to… But trust me I regret buying the one I currently have. The keyboard is horrible, the apps crash non stop. My email crashes 3-4 times before I can access an email. My web browser crashes anytime I try to goto a page that takes more than a millisecond to load… I mean should I go on?
Larry
10/23/2014 at 12:13 pm
That’s exactly hitting the nail on the head!! Well said there jcpenny, I did buy the iPhone 6 plus myself and let me tell you anyone that says go iPhone is crazy!! I returned that shit the same day I got it and went back to me Samsung note 3 thought I’d give apple a try but iPhones are for kids lol there’s nothing to them android is way better and faster!! Funny thing is I work at a t mobile store and Samsung out sells apple!! And it’s not that they can’t afford it!! They don’t want it!! I coach them to Samsung after looking at the iPhone and sure enough one more Samsung sold!! I’m hoping to get ahold of the note 4 it’s going to be a real biggest thing yet!! Not Apple!! Funny thing people are returning a lot of iPhones lately too, just goes to show what’s good and not!!
samdroid
10/24/2014 at 6:10 am
I agree with you! I use iphone since 3G, 3GS, 4S, 5 and now 6 and 6+. All I buy just to make sure why I cannot love iphone. It turn out that I still cannot love iphone. Ditch it and use Note 4 now (i’m in SG, Note 4 out already), perfect for everything!!
Larry
10/24/2014 at 11:46 am
@ samdroid thanks ya the note 4 will be da bomb!! No iPhone 6 or 6 plus can’t and wont come close to it!! Sorry to all the fanboys of apple!! Just another rotten apple this year!!
Zafa
10/25/2014 at 2:45 pm
Hi all
Anyone could help me
I bought iPhone 6 plus but the mike is not working
Cannot here any thing from other site
I have replaced the phone once
Soe moe
10/31/2014 at 4:45 pm
Hi Help me , I have no SIM card installed on iPhone 6 plus problem. How can I do this? It can I complaint to warranty ?
Greg A
11/20/2014 at 12:01 pm
After working with my new I Phone 6 Plus I found the “Music” app does NOT play music videos in Landscape format. You will get a view of all your album covers ?
Unfortunately you cannot use the “Video” app to play back to back videos under a “shuffle” system.
If anyone has a answer for this please advise.
Apple will have to correct this.
Joe Schmo
12/05/2014 at 8:31 am
You people all need to go back to school. Learn to read and write.
Rai_11
12/16/2014 at 6:32 am
Thanks for the fix. I couldn’t connect to wifi out and about. Saw your fix all sorted now.
Khurram
12/24/2014 at 8:00 pm
I have a iPhone 6 plus. After some days I realised that I cannot separate calls. If I’m talking in a conference call and I want to talk private to one of the conference called, I can’t. The button for private call will not work and I have to disconnect call and then call back again.
Gale S. Pullen
01/27/2015 at 6:11 am
I have the iphone 6 plus. Please notify me of any future updates that might be a benefit to me for better performance of my iphone 6 plus. I’m Not to happy that now I have spent so much money to purchase the phone you can’t find any decent accessories that fit the iphone. Very disappointed that the accessories that fit the iphone 6 plus looks like something that was just thrown together to get you by until they decided to do something different. Nothing that is attractive to the Eye. All accessories are very ugly in which I think is a disgrace to the iphone 6 plus and in my opinion it makes the new iphone 6 plus look SUPPER CHEAP WHEN YOU KNOW YOU HAVE TO PAY SO MUCH MONEY FOR THE IPHONE. IT MAKES ME ASHAMED TO CARRY MY IPHONE AND TRUST ME I HAVE HAD IPHONES SINCE THEY FIRST CAME OUT BUT I AM BEGINNING TO BE AGAINST THE IPHONES BECAUSE I THINK BEFORE APPLE PUT SOMETHING NEW ON THE MARKET TO SALE THEY SHOULD HAVE AT LEAST MADE SURE TO HAVE SOME DECENT LOOKING ACCESSORIES TO ACCOMPLISH THE NEW PHONE.
Pam
02/19/2015 at 8:57 pm
How do you turn autoplay Facebook videos to off on the iPhone 6
tom
04/12/2015 at 9:13 am
Why can’t I go on Internet or send text when talking on I phone 6
Nazar Hayat khan
05/19/2015 at 3:16 am
I have iPhone 6 plus. In settings, Cellular is not visible.
Steve
06/12/2015 at 4:18 pm
Six plus. Still won’t accept any Bluetooth. Brand new . Have 8.3. Did the reset. Still no Bluetooth. Not happy at all. Help SIM card problems too.
Atike Chris
06/18/2015 at 12:36 am
My iPhone 6plus suddenly develop a fault that I do not understand a way out. When I powers it, it comes up display apple symbol and immediately goes off. Please help me out, and phone is less than a month I bought it. Thanks
Vicki
07/25/2015 at 7:23 am
After getting back my iPhone 6 plus from
Apple for repairs, my sticky notes are gone.
I did notice that my application shows red box with 26 on the icon. DID I LOSE MY INFO?
kath
08/13/2015 at 11:33 am
i have a problem with my iphone 6 plus sms messaging. every time i’m sending a message with exactly less than 160 character count, i was charged twice in my load. anyone here who has the same problem who can help me asap?
Blue
08/18/2015 at 9:25 pm
I phone 6 plus no bueno no good at all
Ruthjtoney
08/30/2015 at 10:26 pm
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abdo
09/02/2015 at 1:38 pm
i bought iphone 6+ it works perfect no need for all that shitt
Rosa Hollie
09/06/2015 at 1:13 pm
I have iPhone 6 plus. I have a problem that my phone hanging again again while I browse internet. Else work fine. Let me know what is the error of my phone? Please anyone advice me.
irene
09/13/2015 at 7:34 pm
I have iPhone 6 plus. I have a problem my phone when I turn on it wont start I charge overnight still I cant open, please anyone advice me.
Terri
09/18/2015 at 5:11 pm
My iPhone 6 no longer has the power button sticking out. It still works, but I have to cram my finger in there to make it work. Anybody else have this issue?
Lynn Brown
10/09/2015 at 8:12 am
I’ve been an iPhone customer for YEARS …Always being impressed and buying the latest product.. I bought the 6 plus about six months ago, and I’ve never had problems with any Apple products in the past…This phone has given me nothing but problems… Problems with space, apps download, email opening and etc… Apple has gotten their last BUCK from me…
Vijay
11/01/2015 at 9:37 am
Touch screen not working help me
JC
12/01/2015 at 4:01 am
You’re a genius! Reset Network Settings totally worked!!! Thank youuuuu!!!!
Kathryn Baetley
12/06/2015 at 1:30 pm
LKB touch screen not working Help!
Vincent Como
12/14/2015 at 9:41 pm
I have a IPhone 6+ and the top of my screen keeps flickering and touch screen won’t work I have had 2 LCD screens replaced and it’s still doing it!!! Any suggestions????
deann
12/28/2015 at 9:33 am
I have a I phone 6 and the messenger part is slowly deleting all the pictures of the people I have stored? Please help….
MageDarthVader
02/06/2016 at 11:25 pm
I cant believe what a piece of junk this iPhone 6 is. I have been back and forth to Vodafone who supplied it and they stalled me and stalled me to get me out of the 30 day swap over period now saying if it was in 30 days they would give me a new phone but now they must swap it with a refurbished phone. This piece of junk has had update after update applied and its getting worse by the week. If someone calls in, I can not get it to work on car bluetooth but if I call them back it works fine. Wireless is unreliable, emails don’t come through at all if I have the camera open and when I go through and close a few apps, hundreds of emails come in. some of the control functions are inverted some times.. If I put it on auto rotate, it will often lock the screen, if I take it off and lock the screen it will auto rotate when it wants, other times it will work the correct way. Open SMS and often just a white screen for quite a while them SMS terminates. Often open mail because it says a new email is in, all headers there but just white screen with body loading and loading and never loads. Backed everything up, upgraded IOS, NO extra Apps unit performs worse and always more problems even though I have 91 GB free. This is a piece of junk beyond belief.
Funny thing is I had a Note and thought it was too big and for some stupid reason I bought this. That wont happen again. F U Apple
Victoria araujo
02/13/2016 at 1:13 pm
My iPhone 6 Plus is having issues updating the apps, what can I do?
Pamela Gettemeier
05/17/2016 at 4:23 pm
I can’t even use my phone right now.. I can’t open anything or even turn it off.. Help!
Patricia Lee
08/01/2016 at 4:50 pm
My iPhone 6+ that i had for LESS than 1 YEAR is not working out too well. Since i have no space on my phone because of so many photos, all my apps keep crashing. I can’t look at my old photos. When i go on to camera, the screen just freezes. My apps won’t download again. Anyone know how I can fix this?
RChua
08/05/2016 at 12:41 am
My cellular data showing “E” only all the time. Even if the place has a really strong signal. I’ve been suffering for it for 2 months now. I can’t use may data because its freakingggggg not loading. Pls help me.
Mnm
08/23/2016 at 9:08 pm
its sad Apple ruins there product by i. o. s. updates and its not fair to customers specially if the gadget’s warranty lapsed already.
Mnm
08/24/2016 at 3:21 am
Apple pls be sure your i. o. s. updates won’t destroy our gadgets. Thats cheating
LKP
08/31/2016 at 6:45 am
I tried to download the latest IOS on my IPhone 6 but wouldn’t run, I then kept getting my junk emails in my inbox and then a few days ago my battery died, I then tried to charge it, but wont charge or switch on, is there anything I can do to fix my phone?
Happy wheels free
12/25/2016 at 1:13 pm
Everything is very open with a clear description of
the issues. It was truly informative. Your site
is extremely helpful. Thank you for sharing!
Tiffany
11/19/2017 at 7:26 am
Toggled the setting at
Go to Settings > Privacy > Location Services > System Services. Wifi.
Toggled Wifi off, nothing happened.
Toggled Wifi back on and the wifi is perfect!
Weird!
Thanks for the directions!
Tiffany