Editorials
Battlefield 1 Beta Problems & Fixes
The Battlefield 1 beta is here and gamers are already running into a number of Battlefield 1 problems on Xbox One, PS4 and PC.
As promised, EA DICE has released a Battlefield 1 beta ahead of the game’s release date in October. The beta gives gamers a chance to test out a map, a couple of game modes, the weapons, and more before buying the game.
The Battlefield 1 release date is close but the beta is still that, a beta. It’s an early version of the game and as such, it comes with some annoying problems on all three platforms.
Battlefield 1 beta problems include issues with download codes, performance, sound, textures, and a whole lot more.
Here are the most common Battlefield 1 beta problems and some potential solutions for those issues. We’ll continue to update this with new bugs and fixes as the beta progresses so check back for frequent updates.
Battlefield 1 Beta Code Problems
If you signed up to become a Battlefield Insider before August 21st, you should have a code that allows you to play the Battlefield 1 beta right now.
A number of users are telling us, and EA, that they are currently missing their Battlefield 1 beta code. If that’s your problem, there are a few things to try.
First, check your spam folder. One of our Battlefield 1 Insider invites went directly into the spam folder so it’s possible yours is there too.
If you’re still unable to find your code, and you know you signed up before August 21st, you’ll need to contact an EA Advisor. Note that the wait times are long because of the beta. Here’s how to contact EA for a missing code:
1. Click on the following link: https://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select ‘Help with Game’
3. Find the affected game (if it’s an account issue select Origin)
4. Select ‘Contact Us’ at the bottom right on the new page
5. Select your platform and then ‘Next’
6. Select topic from the drop down menus, type in a short description of your issue and select ‘Next’.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
You’ll want to follow the same steps if you received a Battlefield 1 beta code for the wrong platform.
Battlefield 1 Beta Installation Problems
If you’re having trouble installing the Battlefield 1 beta on your PS4, Xbox One, or PC, try these basic steps from EA.
If the installation freezes or fails, it could mean that the game file is corrupt. If this happens during the installation process, you’ll want to delete all of the files associated with the beta and try the download again.
Slow Battlefield 1 Beta Downloads
The Battlefield 1 beta download took a long time for us on Xbox One. The download is about 6GB and it took us more than 45 minutes to download over a fast connection during peak hours. This is extremely long and abnormal for a file this size.
We expect download times to flatten out as time goes on but if you experience long download times, there are a few things you can try.
First, try plugging your ethernet cable directly into your PC, Xbox One or PS4. This can speed up downloads, especially if your rig is far away from your modem.
The other option is to pause the download and then start again. In the past, this has moved downloads along.
Missing Weapons in Battlefield 1 Beta
Some Battlefield 1 beta testers are telling us, and EA, that they occasionally spawn without any weapons or items. This appears to be a fairly common problem. Fortunately, there are a few fixes to try if it happens to you.
If you’re on a PC, go to C:\Users\Username\Documents\Battlefield 1 Open Beta\settings. Delete all of your profile settings. This has fixed the problem for some Windows users.
You can also try going to the Class spawn screen, select Customize located in the bottom left corner, and then re-buy your weapons.
You can see the process in the video above.
Battlefield 1 Beta Networking Problems
We’re seeing a number of complaints about Battlefield 1 beta networking issues. Some players are saying that they’re unable to join Battlefield 1 games. Others are unable to party up or hear other players. These can be tricky to solve but there are a few solutions to try.
First, try restarting your modem/router to see if that fixes the issue. Leave your router/modem off for a good minute before plugging back in.
If that doesn’t work, you’ll want to check your NAT settings. If you’re using a strict NAT type, you might encounter networking and issues partying up with other players. Using an Open NAT type on your system might solve your issues.
If you’re using a PC, local security software might be blocking Origin, or Battlefield 1 itself, from connecting properly. If you’re using security software on your PC, make sure both have the proper permissions.
Battlefield 1 Beta Performance Problems
We’re starting to hear about Battlefield 1 beta performance problems including crashes, lag, black screens, and more.
If you’re using a PC and you’re experiencing performance problems, you’ll want to download the latest drivers for your graphics card.
If you’re using a GeForce graphics card, you’ll want to download the brand new GeForce 372.70 driver. It provides the “optimal experience” for Battlefield 1: Open Beta” and should help. If you are using an AMD card, take a look at this fix.
You’ll also want to download the latest version of Radeon Software, 16.8.2. It should help improve your game’s performance.
If you’re noticing lag and texture issues, try turning down your graphic settings. Battlefield 1 won’t look as pretty but your performance should improve. You might also try restarting the game to see if that helps.
As a reminder, here are the minimum specs required for the Battlefield 1 beta for PC. If you don’t meet these, the game won’t run properly:
- OS: Windows 7, Windows 8.1 and Windows 10 (64-bit operating system required)
- CPU: Intel Core i5 6600K or AMD FX-6350
- RAM: 8 GB
- Hard drive space required: 10 GB
- Minimum supported video cards: NVIDIA GeForce GTX 660 2GB or AMD Radeon HD 7850 2GB
- DirectX: 11.0 Compatible video card or equivalent
- Input: Keyboard, mouse, dual analog gamepad
- Internet connection: 512 KBPS or faster
If you’re running into Battlefield 1 black screen issues, this fix from a user on EA’s forums seems to be helping squash the problem.
If you are seeing a black screen with music playing, you’ll want to try running the game as an Administrator.
Battlefield 1 Problems & Update | |||||||||||
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Now that the game is out we're starting to hear about some of the early Battlefield 1 problems. Battlefield 1 players are noticing issues with Battlepacks, issues accessing the Battlefield 1 trial, crashes, invisible players, installation issues, various issues with the weapons, texturing issues, lag, and a whole lot more. We expect complaints to continue as we push away from the game's release date. In response to these complaints, EA DICE has issued the first Battlefield 1 update for Xbox One, PS4 and Windows PC. The latest Battlefield 1 update tackles some of the glaring issues with the game's UI, graphics, and more. For more on the October Battlefield 1 update, take a look at our roundup. | |||||||||||
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Dhhxhd
08/30/2016 at 2:22 pm
Amd link doesn’t work
kimpag99
08/30/2016 at 5:12 pm
Not one solution is working for the black screen
hussein akar
09/01/2016 at 1:29 pm
to launch it properly right click bf1 in origin and click game properties then write -windowed in the command line then run the game it’ll be in windowed mode so change it to borderless in the game settings.
ChurchJackal
09/03/2016 at 6:07 am
What I did to make it work is that if you are running it on Windows 10 go to the games files and run the game in compatibility mode and as an administrator. Tried the other things by themselves but didn’t work. Seems to be the compatibility mode that makes it work.
David Hutcheson
08/30/2016 at 11:10 pm
Black screen?
David Hutcheson
08/30/2016 at 11:11 pm
Nvidia or AMD?
Vrajeala
08/30/2016 at 11:51 pm
https://www.youtube.com/watch?v=zz5vR3ZaZaU here is your fix,u have to change something in regedit,this will fix your problem,after that u can start bf1,worked on me,now my pc see version 16.30 say thx and have fun on the open beta
Ahmed Sabry
08/31/2016 at 12:48 am
battlefield 1 beta has stopped working
kimpag99
08/31/2016 at 1:56 am
Nvidia – I have tried to repair game, update drivers, uninstall Origin, uninstall Beta (reinstall both) run as administrator – turned back card update, rebooted nothing has fixed the black screen issue – also when i log into Beta it appears to change the graphics safe mode, and I hear the microsoft chime sound
Steve Marks
09/02/2016 at 7:34 am
Same here
HAWK
09/03/2016 at 8:00 pm
my friend has Nvidia and has black screen issue, I have looked for fixes and this is what I found around the interweb.. First one is simple.. once in Black screen.. turn off and then back on your monitor.. sounds simple but some said it worked.. others still same screen.. so then there is this.. 1. Start Origin, go to the top left, Select Origin – Application Settings – Origin in Game – deselect “”Enable Origin in Game”
2. Select My Games – Right Click on the BF1 Open Beta Box – Select Game Properties and add
“-noborder -r:1920×1080 ” minus the quotes”” If this works then just make it borderless window mode.. this is what I have found.. thought I’d share.. hope this helps someone out.. Peace
Kasper Rasmussen
08/31/2016 at 3:51 am
My game opens but in a black window it flashes the image of the game but cant get it too just show a constent image. Do anyone know a fix?
Brain
08/31/2016 at 5:09 am
BF1 Beta starts, sound is on with the framerate in the corner. Sometimes it works to play, sometimes it stucks in the blackscreen. Its just luck if it works or not. Tryied to repair, reinstall and reboot. Sometimes it works to switch between fullscreen and windowscreen, sometimes with minimize and go back in game.
I dont know why the grafik is on or not.
GK – geForce GTX980 / Win10
Quashon Johnson
08/31/2016 at 8:17 am
On XB1, I can’t change my sensitivity. Whats the setting to do so?
Vrajeala
08/31/2016 at 8:41 am
if that clip don`t fix your problem,then your pc is too low,i did like in that video and it worked,i had some problems first,game didn`t connect to ea,but after one hour game worked,now i can play
Adan
09/02/2016 at 12:08 pm
4.2 ghz processor
32gb ram
2tb HD
nvidia geforce 970
Same problem and didn’t fix. Is nothing to do with pc specs…
Ningizzah
08/31/2016 at 9:06 am
My game starts loading when i doubleclick it. But after a while the window minimizes and then when i click the game on my taskbar it goes back to max screen but…. only for one or two seconds then it minimizes again.
i just cant fix this
PC, Nvidia
hiluxus
09/01/2016 at 8:01 am
I have the same problem.
Robby Smith
08/31/2016 at 11:17 am
I was a fool to trust EA again.
Kay
08/31/2016 at 11:43 am
Cant connect. Havent been able to for 2 days now. Im extremely upset. Its not my connection because my bf is playing right now. So obviously my internet works. But only i cant connect. And its not the nat type because we played together when the codes first dropped.
Andrew
08/31/2016 at 11:49 am
I have an i3 and it was working fine for me yesterday
Ashtyn bushey
08/31/2016 at 12:03 pm
I’m playing on ps4 and it keeps saying failed to connect to ea online
Dark
08/31/2016 at 12:39 pm
Help
U
08/31/2016 at 1:15 pm
“Failed to connect to EA online” but other games are running just fine.
angiello mendoza
08/31/2016 at 1:31 pm
wait!!!! i have an intel i5 6500!! and an r9 380 4gb does this mean i wont be able to play
Rich
08/31/2016 at 1:58 pm
Now you can’t join servers… really hope they fix this.
Rich
08/31/2016 at 4:05 pm
I have owned EVERY BF game produced except for HardLine. I hope the same can’t be said for BF1
mike
08/31/2016 at 6:25 pm
games keeps crashing before it fully opens on pc
Pax
09/01/2016 at 8:02 am
The fact they released it with this bug, I consider ridiculous… Really good QA exhibited there…
Anyway – I’ve managed to fix it for myself, might help some others out to at least get to the main menu if any of the previously suggested fixes didn’t work. Here’s what I did:
Navigate to this directory: D:\Users\My Documents\Battlefield 1 Open Beta\settings (drive letter for you will probably be C:\ not D:\)
Open PROFSAVE_profile with Notepad or Notepad++
Edit the following lines changing the 1 to 0 as below:
GstRender.FullscreenEnabled 0
GstRender.FullscreenMode 0
GstRender.FullscreenScreen 0
Then launch the game. It should be in a reallllly small window, which will then at least display the menu and you can then change the settings to full screen etc.
Hopefully it’ll work for you, and hopefully they’ll patch this soon to prevent the need for people to do this
UPDATE: Don’t even bother using the ‘Fullscreen’ option when you get into the options. Put Borderless. Fullscreen just causes the problem again.
https://answers.ea.com/t5/Battlefield-1-Beta-Technical/Battlefield-1-open-beta-problem-black-screen/td-p/5524583
Jeffrey Martinez
09/01/2016 at 9:51 am
this worked for me!
Steve Marks
09/02/2016 at 7:43 am
No PROFSAVE_profile anywhere to be found.
Jeffrey Martinez
09/01/2016 at 9:44 am
I have a i7 5930k 6 core and a gtx 980 ti.
i got it to work last night after some tries and figured ok now its working.
tried to play this morning and well i havent been able to even get into the game.
reinstalled origin and bf1 nothing.
thanks EA
Jeffrey Martinez
09/01/2016 at 9:51 am
yo the guy above me is the true mvp!
thank you pax!
Neolix
09/01/2016 at 11:21 am
how to fix the mouse lag issue?
pancakes
09/01/2016 at 1:10 pm
I want to try the fix that Pax posted but I’ve installed the game twice now and the ‘Settings’ folder is never there.
Anyone know why this is?
Steve Marks
09/02/2016 at 7:38 am
Game will not start.
Not my system
everything within .recommendations
I’m sure it’s a beta code problem.
uninstalling, not going to reinstall or buy game.
Tim Acar
09/02/2016 at 8:56 am
Hey im having a issue with my game, so when i play for a while my frames are really good but after a while of playing my frame drops, and it says that im usin 99% of my memory? who do i fix that problem?
PeterNeedHelp
09/03/2016 at 12:28 pm
Cannot run game in fullscreen, even ALT + ENTER not working. Only in BF1, BF4 for example works fine.
Murat
09/03/2016 at 1:58 pm
“Detected Intel driver version 10.18.10.3621 05/17/2014 00:00:00. The recommended driver version is xx.xx.xx.4380 or later. Please update your drivers at https://downloadcenter.intel.com/ before playing the game. Do you want to try and run….. bla bla
I can’t play game and I have gtx970m and i7-4710MQ
Game is lagging why?
Harrison Brook
09/06/2016 at 8:06 pm
Exact same hardware and same issue, if anyone has a fix? Of course I’ll update if I find one.
Murat
09/07/2016 at 1:49 pm
I fixed guys, try update your intel driver and nvidia/amd graphic card. Then its will be ok.
Harry
09/06/2016 at 8:06 pm
Same issue and same hardware, if anyone has a fix that would be awesome!
joker
09/03/2016 at 2:38 pm
Hello Games Help me what to do I was Dayrks error
Nikita
09/06/2016 at 1:48 am
I just wanted to put this out there if anyone can help: at the top of the screen there are numbers and when those numbers reach around 17 my game freezes and the music continues for a few seconds then brings up a window saying battlefield 1 is not responding and after a few seconds gives me a force quit option this has happened to me a ton of times.
Any Thoughts ?
just let me know.