You'll want to have your Apple ID handy when you start the download process because Apple might ask you for it during the iOS 9.3.5 installation.
Most of you will know your login and password but if you haven't logged in in awhile, you'll want to track that info down before you make your move. You'll also need the passcode of the device. This won't matter for many people but if you're installing iOS 9.3.5 for someone else, make sure you get that code before the person leaves the device in your hands. In addition, make sure you know all of your login information for the various apps and services you have on your phone or tablet.
There's a chance the iOS 9.3.5 update will log you out of those forcing you to log back in. Now would be a great time to ensure that you know all of your login credentials. |
John king
03/21/2016 at 10:46 pm
This did not cover the issue I was looking for I was redirected again
jeff hassinger
03/22/2016 at 10:35 am
my ipad wont start since update
siska
03/24/2016 at 9:54 pm
My ipad 2 wont star since installing
Christine Padron
03/25/2016 at 3:44 am
Gives me an error that I’m not connected to the internet but I am. Can’t verify update to install.
William Smierciak
03/27/2016 at 5:20 pm
if your device is an iPhone 5s or older, they are pulling the updates from you, because of the ‘activation/password’ problem.
GREENFIELD KATHRYN
03/25/2016 at 6:30 am
Gives me an errot that I’m not connected to the internet (but I’m obviously am!) so it can’t verify the update to install. . . been trying since 9pm March 24/16 when I first got the update notification.
Robert Stradling
03/25/2016 at 8:17 am
Error says not connected to Internet but I am. Says unable to update because of this. Why?
Paula
03/25/2016 at 3:10 pm
Can make or recive calls
B. Ann Clark
03/25/2016 at 3:11 pm
I’m hvn the same problem as the above community while tryn 2 install the latest update, 9.3 O.S., we nd some answers!!!!
Matthew S. Pollack
03/27/2016 at 4:27 am
I also get the error message “not connected to the internet” when trying to update my iPad 2 to 9.3.
C Miller
03/27/2016 at 10:14 am
So why are we getting the not connected to the internet message…we are clearly connected…Why is no one getting any answers????
Trandlude
03/27/2016 at 10:24 am
My safari is not working anymore. I can’t open the pages that I’ ve searched for..
AmazonAl
04/01/2016 at 1:22 pm
9.3.1 fixes that issue. I had the same issue before upgrading but now seems to be ok..
Lisa
03/27/2016 at 4:36 pm
My links in mail freeze the screen. I have to quit the App in order to get back to mail. When I go directly to safari and google something…it totally freezes. So pissed.
Joanne
03/27/2016 at 11:29 pm
Trying to install on my ipad but keeps telling me am not connected to internet! But I am!
Sally Pinkas
03/28/2016 at 8:44 am
Still on 9.2.1, iPad mini with retina (2.5 yr old). Links in mail do not work, safari links do not work, Notes links do not work, even chrome malfunctions. Thought to upgradeto 9.3 but get same s—t of ‘no internet connection’. Seriously considering ditching apple.
MP
03/28/2016 at 1:10 pm
Careful what you wish for, we just got involuntarily upgraded to windows 10 on our PC, and it has been a disaster
Allyia Lewis
03/31/2016 at 2:57 pm
My iPhone won’t even update. So I can’t even use my phone because all my apps close out in 15 seconds . Everything’s slow now too
Brenton Read
03/31/2016 at 4:55 pm
updated my 2 x I pads to iOS 9.3.1 and now both I Pads have lost Telstra signal both have no service ? only working on WiFi
Leesyloo
04/08/2016 at 5:38 am
I am having the exact same problem – bloody annoying. The SIM is fine – I tested it in my android mobile and it works there – can connect to telstra and use data. I get NO SERVICE message since the update. Wifi is good.
Khalid
04/09/2016 at 7:02 am
Same problem guys :(
Leesyloo
04/09/2016 at 7:58 am
I have an iPad 2 – I wonder if it’s specific to that. I have googled this problem but can’t find many other complaints so even though it’s happening it us it doesn’t seem to be widespread. I literally recharged for the year ($180) the day before updating.
Jameel
04/01/2016 at 12:36 am
I have problem after update to 9.3
Uneble to chke for update
I can’t i access all the app from http://www.icloud.com
Joseph
04/02/2016 at 10:01 am
I can’t stand the site, it gets worse and worse with every day that passes. I will make it a point to exclude gottabemobile from my search results. So many ads, so much useless information spread across 10 pages. Sum it up into 1 paragraph, be done, save the space for more useful and helpful stuff.
Wilfred Aaron
04/02/2016 at 11:20 am
Download is completed successfully but installation comes up with error message “Unable to Install Update. An error occurred installing iOS 9.3.1” on iPhone 6 Plus.
Chelsea
04/04/2016 at 2:43 am
I’m having the same problem with my iPhone 6 Plus. Did you find a solution?
Kena
04/06/2016 at 5:02 am
Mine does the same on my 6 Plus, I’ve tried installing 5 different times.
PRINCE RISHI
05/13/2016 at 12:01 pm
Same problem with my iPhone 6… What can I doo
Bailey yankee
04/02/2016 at 7:31 pm
Do not update! After I did my iPhone 6s says no service.
Kaylee
04/07/2016 at 10:52 am
Mine gotten no service after update too. Is your problem solved? If soloved you.able to teach me how?? Thanks
Bailey Yankee
04/07/2016 at 12:17 pm
I called AT&T and they did something on the backend that required me to reboot. Then I spoke to Apple. But I only set up an appointment to work on it with them. The next morning, the phone was working. I don’t know why. Sorry!
Mayank Khajanchi
04/02/2016 at 8:19 pm
Should I update my iPhone 4s keeping in mind that I have an 8 GB model
Bailey Yankee
04/07/2016 at 12:18 pm
I think your 4s will only go to a version of 7. At least my mom’s phone did.
David
04/16/2016 at 1:10 pm
Thats not true. The iphone 4 is limited to 7, the iphone 4s should be good to go for 9.3.1. I’m running 9.0 right now on a 4s, works great. Wife uses a 4, no more updates available for her.
They say on a few sites I checked that 4s should take 9.3.1 … no promises, havnt done it yet, researching now.
Lydia
04/05/2016 at 1:55 am
Hi Everybody! You May Know:
How to Set up iOS 9.3 on iPhone and iPad Easily
https://besttechfree.blogspot.com/2016/04/how-to-set-up-ios-93-on-iphone-and-ipad-easily.html
Don’t Miss it….!!
carmen borbon
04/05/2016 at 6:55 am
My I phone has been updating for 13 hours I don’t think k that’s normal in the 9.3.1 update
Harine Kaur Z (@harine)
06/19/2016 at 2:09 am
Same here. Mine has been updating for more than 24 hours. Any solution?
Eddie
04/05/2016 at 8:08 am
Does this newest update work on iPad 2? As of now all of my apps crash. I didn’t upgrade to 9.3. So I am thinking of upgrading to 9.3.1. Will this fix the crashing issues with my iPad 2?
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Poiter
04/14/2016 at 7:09 am
I upgraded my iPad2 to IOS9.3.1 and got the “No Service” message. I took it into the Apple Store and the guy there Reset the network settings (Settings/General/Reset) and it restored the service after some time. Later the iPad started running slow so I powered it down and restarted it and got the “No Service” message again. This time, the Reset has not worked.
Poiter
04/14/2016 at 7:40 am
Further note – I tried powering down and on again – no change but then turned Airplane Mode on and then off. It went searching and reconnected the Service.
Leesyloo
04/14/2016 at 9:15 am
Thanks Poiter. I had actually tried that reset before but it didn’t work but this time I did. I haven’t restarted yet so don’t know if I’ll get the No Service like you did if I do (not game to try!!) I just hope it stays OK.
Tom
04/14/2016 at 3:55 pm
How about Apple allow users to “downgrade” to whichever iOS they prefer? I since have sold my iPad 2 after “upgrading” to a newer iOS. I was totally happy and content, with what I think was iOS 6 or 7. (It was the old look iOS.)
Anyways, with the older generation tablets and phones, why not allow for users to choose what version of iOS they prefer to run on their device?
Phumzile
04/18/2016 at 3:58 am
I was happy to update to IOS 9.3.1 till I used data of more than 1 gig in less than 24 hours on whatsapp only. I had to change from 3G to 2G. On 2G information takes a while to load.I think the software makes the phone to be tooooo fast and eats a lot of data. I think when updating anything cost effect should be taken into consideration.
Naik irfan asad
05/05/2016 at 6:07 am
Errors occur during installation of 9.3.1
SadwikA
05/06/2016 at 10:12 am
Hi I am getting an error that I am not connected to the internet . My present version is 9.3 .my FaceTime is not working
Branko
05/08/2016 at 5:46 am
My iPad 2 is after upgrade to 9.3.1 almost not possible to use! Very annoying. All apps like LinkedIn, Netflix, etc. but also any web site I visit including Outlook for emails will give an error message and after automatic loading the page again it will close Safari by itself. So basically I can not use iPad anymore! I need 9.3.2 asap!
Katherine
05/08/2016 at 7:04 pm
wish I read these comments before I started updating my phone!! Too late now…
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Dude
05/21/2016 at 10:43 am
Right there with ya, Katherine… :) Hope all will be good :/
Mimiee
06/27/2016 at 12:30 pm
Thnk u guys for ya comments. Maybe i shuld just stick to my version rather than upgradx n having major problems
Jonas Bohlin
07/30/2016 at 2:42 am
Solve the Mail / Exchange bug by doing this:
Tap on Settings > Mail, Contacts, Calendars > tap email account name > Mail Days to Sync and then increase the time limit.
Ema
08/04/2016 at 1:52 am
I habe Iphone 6. I want to download ios 9.3.3, but I can’t, bacause when I want to update it, it says that I’m no longer conected to the internet, but the thing is that I am on my wifi. Then I though that I shoul try with the mobile data, not wifi, and it doesn’t work either, ther was popping the same table as sooner. I really need to update my ios, because my phone is glitching, but I can’t because of the table. Can someone help me? Thank you
manish bhardwaj
08/08/2016 at 5:00 am
my 15s swicth of every after 15 min and wont turn on 30 to 40 min
bijay
08/19/2016 at 10:29 pm
i am also update my iphone4s 9.3.4, but it’s showing now charger connecting symbol and itunes symbol
Shaun
08/29/2016 at 2:16 pm
Tried to install iOS 9.3.5
message I got was UNABLE TO INSTALL UPDATE – ERROR OCCURRED
Kim
08/29/2016 at 4:50 pm
I got that too… I have downloaded it more than once and still getting that issue… have you found a solution yet?
Alisha
08/31/2016 at 2:59 pm
My iphone won’t open since I updated it. I charged it but still, nothing’s showing up on screen. How do I make it to open again?